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Contact Info

Commercial Claims Analysts
252-522-7092
252-522-7915

Blue Cross Claims Analysts
252-522-7857
252-522-7084

Email:
pfs@lenoir.org

Lenoir Memorial Hospital will submit a claim to your insurance company provided you supply all the required information, and that benefits are assigned to Lenoir Memorial Hospital. You are responsible for any portion of charges not covered by your insurance and payment is expected at or prior to the time of service. If you have not paid at the time of service, all amounts billed to you are payable upon receipt of the statement. Delayed insurance payments do not relieve patients of their obligation to pay the balance when due.

HMO, POS, or PPO insurance

Patients with HMO, POS, or PPO coverage are responsible for paying any co-payment, deductibles, co-insurances, or fees for non-covered services at the time the services are rendered.  Full payment of co-pays is requested before services are rendered. To help you get the most from your health plan, Lenoir Memorial Hospital encourages you to familiarize yourself with your insurance plan’s requirements prior to seeking care. Since your employers negotiate their own contracts with insurance companies, plans can differ significantly.  Each patient has a responsibility to know and understand his or her individual benefit package. A common example is $150.00 co-pay that a number of Lenoir Memorial Hospital contracted payers have for emergency room visits. Your plan may be higher or lower than our example.

If you have any questions regarding insurance payment or denial, please contact one of our Commercial Claims Analysts.  If you have any questions regarding insurance for a Blue Cross Blue Shield plan please contact a Blue Cross Claims Analysts.

 
CAREER OPPORTUNITIES

Send Us Your Story

Lenoir Memorial has added a feature to its website at www.lenoirmemorial.org. Those with hospital stories they'd like to share can click on the "Send Us Your Story" tab on the home page and will be taken to a special form created for you to tell us your Lenoir Memorial story. Submissions can be private or public depending on what you prefer. Send us your story. Through your hospital stories we can continue to work towards a patient-centered care environment for our patients and continue on our mission to provide exceptional healthcare for the people we serve.  

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HealthLink - Winter 2015

Check out the latest edition of Lenoir HealthLink! Download the pdf

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Lenoir Memorial Board votes to pursue strategic partnership with Novant Health

After a yearlong selection process for a strategic partner, the Lenoir Memorial Board of Directors has unanimously voted to pursue a partnership through a management agreement with Novant Health, hospital officials announced today.  The decision follows a thorough search and exploration process led by the board to select a partner who would best position Lenoir Memorial for the future of healthcare and create a stronger health system for the Kinston community.  "For more than a century, Kinston has had a community hospital and the chapter we're beginning today will preserve that legacy of local healthcare for future generations," said Gary Black, president and CEO of Lenoir Memorial.  "Through an affiliation with Novant Health, we will further enhance the services we provide, ensuring that high-quality care remains close to home."  The Lenoir Memorial Board now enters discussions with Novant Health to structure the terms of the partnership, leading to the signing of the management agreement, which the board hopes to finalize this spring.

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Affordable Care Act and Healthcare Marketplace

Lenoir Memorial plays a vital role in educating uninsured patients about their coverage options and helping them navigate the Marketplace.  There are several ways to apply for health coverage.  You can apply online using a laptop or desktop computer.  (You may not be able to complete the application using a smartphone or tablet.)  You can also fill out a paper application, apply over the telephone or apply in person at certain sites.  Find out more about the different ways to apply here.  Certified Application Counselors (CAC) are available within Lenoir Memorial to educate consumers and aid them in completing an application for coverage.   If you have questions or wish to set up an appointment, you may contact Terrence Body, social worker at 252-522-7977, a patient accounts counselor at 252-522-7000 or call 800-318-8596 at any time of day, seven days a week.  Or visit HealthCare.gov.

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HealthLink - Fall 2014

Check out the latest edition of Lenoir HealthLink! Download the pdf.

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Yoga and Flexibility: Limber up with some smart poses!

Being sore and having tight muscles can really slow you down on a daily basis, and even more so during exercising.  Did you know that yoga is a great practice that can increase limberness, while also keeping muscles and joints healthy? Join Graham as he discusses yogo positions that will stretch your muscles, loosen up tightness, and relax your whole body!

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What’s App with that?

Learn what Apps you can download to help you with glucose management, exercise, and nutrition.  Join Sandra and Angie for this informative talk and be sure to bring your smart phone or tablet. No advanced reservations required.  If you have questions call Sandra at 252-522-7616.

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Turning up the heat: How sun smart are you?

Warmer weather, longer days, and the relaxed energy of summer make it a perfect time to enjoy your favorite outdoor hobbies. Join Brittney to test your knowledge and gain some healthy tips on exercising in the heat. Free to the public.

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Get Your Rear In Gear - November 5

This free colorectal screening clinic is for men & women age 40 and up who have never been screened for or had colorectal cancer.  The clinic will be led by members of the WellAare team and the Lenoir Memorial Gastro staff.  This screening is funded in part by a grant from Get Your Rear in Gear - Kinston and the Lenoir Memorial Foundation.  Call 522-7014 to complete required registration.

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Get Your Rear In Gear - Sept 10

This free colorectal cancer screening clinic is free for men and women age 40 and up who have never been screened for or had colorectal cancer.  The clinic will be led by members of the WellAware team and the Lenoir Memorial Gastro staff.  This screening is funded in part by a grant from Get Your Rear In Gear-Kinston and the Lenoir Memorial Foundation.  Call 522-7014 to complete the required registration.

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