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Commercial Claims Analysts

Blue Cross Claims Analysts


Lenoir Memorial Hospital will submit a claim to your insurance company provided you supply all the required information, and that benefits are assigned to Lenoir Memorial Hospital. You are responsible for any portion of charges not covered by your insurance and payment is expected at or prior to the time of service. If you have not paid at the time of service, all amounts billed to you are payable upon receipt of the statement. Delayed insurance payments do not relieve patients of their obligation to pay the balance when due.

HMO, POS, or PPO insurance

Patients with HMO, POS, or PPO coverage are responsible for paying any co-payment, deductibles, co-insurances, or fees for non-covered services at the time the services are rendered.  Full payment of co-pays is requested before services are rendered. To help you get the most from your health plan, Lenoir Memorial Hospital encourages you to familiarize yourself with your insurance plan’s requirements prior to seeking care. Since your employers negotiate their own contracts with insurance companies, plans can differ significantly.  Each patient has a responsibility to know and understand his or her individual benefit package. A common example is $150.00 co-pay that a number of Lenoir Memorial Hospital contracted payers have for emergency room visits. Your plan may be higher or lower than our example.

If you have any questions regarding insurance payment or denial, please contact one of our Commercial Claims Analysts.  If you have any questions regarding insurance for a Blue Cross Blue Shield plan please contact a Blue Cross Claims Analysts.


2016 Open Enrollment

Open enrollment for Affordable Care Act coverage begins November 1, 2015, and ends January 31, 2016.  If you don't enroll in a 2016 plan by January 31, 2016, you cannot enroll in a health insurance plan for 2016 unless you qualify for a Special Enrollment Period. If you don't have coverage in 2016, you may have to pay a fee.  The fee is higher in 2016 than it was in 2015.  For questions related to Affordable Care Act insurance coverage, to enroll or for assistance with documentation, contact Terrence Body, case manager, at 252-522-7977, or Kinston Community Health Center at 252-522-9800.


HealthLink - Fall 2015

Check out the latest edition of the Lenoir HealthLink! Download the PDF...


HealthLink - Winter 2015

Check out the latest edition of Lenoir HealthLink! Download the pdf


Affordable Care Act and Healthcare Marketplace

Lenoir Memorial plays a vital role in educating uninsured patients about their coverage options and helping them navigate the Marketplace.  There are several ways to apply for health coverage.  You can apply online using a laptop or desktop computer.  (You may not be able to complete the application using a smartphone or tablet.)  You can also fill out a paper application, apply over the telephone or apply in person at certain sites.  Find out more about the different ways to apply here.  Certified Application Counselors (CAC) are available within Lenoir Memorial to educate consumers and aid them in completing an application for coverage.   If you have questions or wish to set up an appointment, you may contact Terrence Body, social worker at 252-522-7977, a patient accounts counselor at 252-522-7000 or call 800-318-8596 at any time of day, seven days a week.  Or visit


HealthLink - Fall 2014

Check out the latest edition of Lenoir HealthLink! Download the pdf.


I Can Cope - Caring for the Caregiver

Please join speaker and host, Janet Scism, medical social worker, for an evening of talk about caregivers; who they are, and what they do. Refreshments will be served. Free to the public but registration is required by calling Janet at 252-522-7600.


Gentle Yoga

This 30 minute class will include a number of simple standing as well as mat poses.  Class will focus on correct posture, form, and safe yoga movements.  Connect with your inner self through breathing techniques and meditation.  Enhance your balance and overall strength and peace.  A great way to escape a stresful day! Beginner's level.  Must be a member to participate. 


Healthy at Every Size

Sometimes its not just about the weight loss! Learn about making healthy habits for real benefits of a healthy lifestyle --- that matter. Learn about the benefits of establishing an active lifestyle and a good diet and how even small changes can make a genuine impact. Get your new year off to a good start and join us to create non weight related goals for the new year. Even if you aren't seeing the weight loss, don't get discouraged, there are other measures of improvement that are real and can positively impact your health every day.  Join us for a Silver and Fit social immediately following this program.


Increase Your Fitness IQ

Whether you are new to exercise or you've been participating for years, a good combination of motivation with the correct information makes for the most beneficial workout.  Join Brittney to learn what common exercise mistakes you should avoid in order to stay safe.  This talk is fee and open to the public.  


Healthy Starts to the Day: Good Habits for a Great Day!

We have all heard the expression that "the early bird gets the worm".  When you start your morning off with good habits, you are setting yourself up for success all day long!  Join Graham as he discusses smart and efficient ways to begin your day, and different ideas of how they could fit into your daily routine.  Silver and Fit members are invited to stay after the free presentation for a Silver and Fit social in the Wellness Center.