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Financial Counseling / Patient Account Liaisons

Contact Info

Patient Account Liaisons
252-522-7018
252-522-7806
252-522-7230
252-522-7952

Financial Counselors
252-522-7597
252-522-7013

Email:
pfs@lenoir.org

Our Patient Account Liaisons (PALs) are professionally trained financial counselors who are available to assist you with your “financial care” questions. They are able to provide information concerning insurance coverage specific to your individual insurance plan, including deductibles and copay amounts due for the services you receive. Please do not hesitate to ask for them while you are here or give them a call when you return home.

Please do not hesitate to contact the PALS for assistance with information on programs that can help with your medical finances if you do not have health insurance.

Past Due Account

If you are concerned about your hospital bill, Lenoir Memorial Hospital may have other options which can be discussed with you, such as payment arrangements or assistance through our Financial Assistance Program.

If your account becomes past due, Lenoir Memorial Hospital, like all other hospitals, may take appropriate action to recover the amount due. If there is a problem with your account, the Financial Counselors are available to discuss your options.  As a reminder, it is your responsibility to let us know if you need assistance, please call the Patient Accounting Office and speak with a Financial Counselor.

Our office hours for assistance with your financial health care needs are Monday through Friday, 8:30 am to 5:00 pm.

 
CAREER OPPORTUNITIES

Farmers Market pre-ordered deliveries at LMH

Join Chelsea Sutton from Natures Touch Farm in LaGrange as she explains the pre-order process and describes products available from local farmers that will make access to fresh, local, and organic options easy for pick up at LMH.  Pre-order online every other week for pick up on alternate Tuesdays outside the Minges Wellness Center.  Pre-ordering online opens July 14.  Information session are on July7 and July 10 at 1 p.m. at the Minges Wellness Center in studio A.

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Lenoir Memorial receives $282,898 grant from The Duke Endowment

Lenoir Memorial has received a $282,898 grant from The Duke Endowment to fund the development of a primary stroke center.  The grant will be used to develop a comprehensive program that will stabilize the treatment stroke patients including initial acute care.  Program components will include prevention, treatment, and post-care follow-up.  Constance Hengel, director of Community Programming and Development states, "Death rates from stroke in eastern NC are among the highest in the state and the nation so better stroke outcomes are the goal in this intervention.  Rapid recognition of stroke and reduction of time from event to treatment will be a major focus in the project. Time is brain and every minute counts for someone having a stroke.  Our hope is to help the community becomes more aware of stroke symptoms and improved recognition and time for getting affected residents to our hospital quickly so we can provide rapid treatment."

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T.O.P.S. (Take Off Pounds Sensibly)

Take Off Pounds Sensibly (TOPS) is an effective way to manage weight control. There is a nominal fee to join TOPS.  Patricia Wyrick is the facilitator for Wednesday mornings and may be reached at 252-523-5391.  These meetings are held from 9 am - 10:30 am in the Neuse Room at Lenoir Memorial (enter through the Minges Wellness Center entrance).  Wayne Seymour is the facilitator for Monday nights and may be reached at 252-569-1681.  These meetings are held from 7 pm - 8 pm in the Lenoir Memorial auditorium which is located on the lower level.

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Take Off Pounds Sensibly T.O.P.S.

This support group focuses on how to be successful losing weight and keeping the pounds off.  There are two groups that meet at Lenoir Memorial.  On Wednesday mornings meetings are held from 9 a.m. to 10:30 a.m. in the Neuse Room located on the lower level at Lenoir Memorial.  Pat Wyrick is the facilitator and may be reached at 252-523-5391.  On Monday nights meetings are held from 7 p.m. to 8 p.m. in the hospital auditorium on the lower level with Wayne Seymour facilitating.  He may be reached at 252-569-1681.  Call either facilitor if you have questions.

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Silver Sneakers

The Minges Wellness Center is pleased to announce our growing relationship with Healthways, an independent insurance benefit provider for Silver Sneakers and other fitness program benefits. As a local gym participating in Healthways Prime, and now Silver Sneakers, we look forward to working with older adults who have this benefit on their insurance plans. Bring your Silver Sneakers benefit card and sign up today! Call 252-522-7207 for more information.

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Sinus and allergy problems

Ask the expert - Join Dr. Barbara Goheen for expert advice on dealing with your allergies and sinus problems. Free to the public no registration required. 

The painful symptoms associated with chronic sinusitis can be overwhelming.  If symptoms are difficult to control with medications alone, seeing a specialist may help you to determine the best course of treatment. If you have been diagnosed with chronic sinusitis and are not responding well to antibiotics you may be a candidate for surgery.  Your surgeon now has a less invasive option that is clinically proven to be safe and effective.   Dr. Goheen is an ear, nose, and throat specialist at Kinston Head and Neck Physicians and surgeons, PA

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Beginner’s Shag lessons

You're never too old to dance!  Nora Parker will be teaching Beginner's Shag on six Friday nights this fall.  The classes begin on October 3, will not meet on October 31, and will finish on November 14.  The cost os $50 per couple and you must register with a partner.  Advanced registration and payment required call 252-522-7014.

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Exacting Excellent Energies in Kids - tips for parenting the elementary age child

Parents with elementary age children often wonder, why do they do that?  Where did the day go?  How do I get more structure and schedule to help provide balance in the school/home life?  Gain information about techniques that can help provide harmony when demands begin to get hectic.  Learn techniques to solicit information from your child and put planning in place to work smarter as a family.  Lasting relationships deserve a strong foundation and staying positive is essential.  Set the example!

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Challenging Child Behaviors

Children up to 5 years old present new parents with many issues: ages and stages, sibling conflicts, parenting conflict, consistent discipline parameters and safety issues.  Gain information on strategies to cope and set early behavior expectations that will assist families with peace and guidance as they start out with young children.  Set up your family unit with determination and goals.  They are worth it!!

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Get Your Rear in Gear! - Dec 6

This free clinic is for men & women age 40 and up who have never been screened for or had colorectal cancer. The clinic will be led by members of the WellAware team and the Lenoir Memorial Gastro staff. This screening is funded in part by a grant from Get Your Rear in Gear-Kinston and the Lenoir Memorial Foundation. Call 522-7014 to complete required registration.  Enter through the Minges Wellness Center to easily access the Neuse Room.

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