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Financial Counseling / Patient Account Liaisons

Contact Info

Patient Account Liaisons
252-522-7018
252-522-7806
252-522-7230
252-522-7952

Financial Counselors
252-522-7597
252-522-7013

Email:
pfs@lenoir.org

Our Patient Account Liaisons (PALs) are professionally trained financial counselors who are available to assist you with your “financial care” questions. They are able to provide information concerning insurance coverage specific to your individual insurance plan, including deductibles and copay amounts due for the services you receive. Please do not hesitate to ask for them while you are here or give them a call when you return home.

Please do not hesitate to contact the PALS for assistance with information on programs that can help with your medical finances if you do not have health insurance.

Past Due Account

If you are concerned about your hospital bill, Lenoir Memorial Hospital may have other options which can be discussed with you, such as payment arrangements or assistance through our Financial Assistance Program.

If your account becomes past due, Lenoir Memorial Hospital, like all other hospitals, may take appropriate action to recover the amount due. If there is a problem with your account, the Financial Counselors are available to discuss your options.  As a reminder, it is your responsibility to let us know if you need assistance, please call the Patient Accounting Office and speak with a Financial Counselor.

Our office hours for assistance with your financial health care needs are Monday through Friday, 8:30 am to 5:00 pm.

 
CAREER OPPORTUNITIES

Lenoir Memorial Board votes to pursue strategic partnership with Novant Health

After a yearlong selection process for a strategic partner, the Lenoir Memorial Board of Directors has unanimously voted to pursue a partnership through a management agreement with Novant Health, hospital officials announced today.  The decision follows a thorough search and exploration process led by the board to select a partner who would best position Lenoir Memorial for the future of healthcare and create a stronger health system for the Kinston community.  "For more than a century, Kinston has had a community hospital and the chapter we're beginning today will preserve that legacy of local healthcare for future generations," said Gary Black, president and CEO of Lenoir Memorial.  "Through an affiliation with Novant Health, we will further enhance the services we provide, ensuring that high-quality care remains close to home."  The Lenoir Memorial Board now enters discussions with Novant Health to structure the terms of the partnership, leading to the signing of the management agreement, which the board hopes to finalize this spring.

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Affordable Care Act and Healthcare Marketplace

Lenoir Memorial plays a vital role in educating uninsured patients about their coverage options and helping them navigate the Marketplace.  There are several ways to apply for health coverage.  You can apply online using a laptop or desktop computer.  (You may not be able to complete the application using a smartphone or tablet.)  You can also fill out a paper application, apply over the telephone or apply in person at certain sites.  Find out more about the different ways to apply here.  Certified Application Counselors (CAC) are available within Lenoir Memorial to educate consumers and aid them in completing an application for coverage.   If you have questions or wish to set up an appointment, you may contact Terrence Body, social worker at 252-522-7977, a patient accounts counselor at 252-522-7000 or call 800-318-8596 at any time of day, seven days a week.  Or visit HealthCare.gov.

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HealthLink - Fall 2014

Check out the latest edition of Lenoir HealthLink! Download the pdf.

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Health Needs Assessment

Lenoir County Health Department and Lenoir Memorial Hospital are conducting a county-wide health assessment. Your opinions about our community are important to us. Please complete the 2014 Community Health Assessment survey located at this link  https;//docs.google.com/forms/d/1aAOrM2yYy9LUs7uhbpQY8H3Ckxdizx6xL7dG02zRjw0/viewform?usp=send_form

 

 

 

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Farmers Market pre-ordered deliveries at LMH

Join Chelsea Sutton from Natures Touch Farm in LaGrange as she explains the pre-order process and describes products available from local farmers that will make access to fresh, local, and organic options easy for pick up at LMH.  Pre-order online every other week for pick up on alternate Tuesdays outside the Minges Wellness Center.  Pre-ordering online opens July 14.  Information session are on July7 and July 10 at 1 p.m. at the Minges Wellness Center in studio A.

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Get Your Rear In Gear - November 5

This free colorectal screening clinic is for men & women age 40 and up who have never been screened for or had colorectal cancer.  The clinic will be led by members of the WellAare team and the Lenoir Memorial Gastro staff.  This screening is funded in part by a grant from Get Your Rear in Gear - Kinston and the Lenoir Memorial Foundation.  Call 522-7014 to complete required registration.

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Get Your Rear In Gear - Sept 10

This free colorectal cancer screening clinic is free for men and women age 40 and up who have never been screened for or had colorectal cancer.  The clinic will be led by members of the WellAware team and the Lenoir Memorial Gastro staff.  This screening is funded in part by a grant from Get Your Rear In Gear-Kinston and the Lenoir Memorial Foundation.  Call 522-7014 to complete the required registration.

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Get Your Rear In Gear - March 5

This free colorectal cancer screening clinic is for men & women age 40 and up who have never been screened for or had colorectal cancer. The clinic will be led by members of the WellAware team and the Lenoir Memorial Gastro staff. This screening is funded in part by a grant from Get Your Rear In Gear -Kinston and the Lenoir Memorial Foundation. Call 522-7014 to complete required registration.

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Get Your Rear in Gear! - June 4

This free colorectal cancer screening clinic is for men & women age 40 and up who have never been screen for or had colorectal cancer. The clinic will be led by members of the WellAware team and the Lenoir Memorial Gastro staff. This screening is funded in part by a grant from Get Your Rear In Gear - Kinston and the Lenoir Memorial Foundation. Call 522-7014 to complete the required registration.  Lenoir Memorial Neuse Room is located on the lower level of the hospital and easily accessible through the Minges Wellness  Center entrance.

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Quit for Life Tobacco Cessation Program

Class sizes are limited and classes start promptly at the appointed time. Each class is one hour long. Class are available at 8:30 - 9:30 or 3:30 - 4:30 on days listed below.  Registration must be done by calling 252-522-7014. Dates for 2015 are as follows:

January 8

February 5

March 5

April 2

May 7

June 4

July 9

August 6

September 3

October 1

November 5

December 3

 

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