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Patient Concerns

Lenoir Memorial has made a commitment to listen and respond to the needs, concerns, and complaints of our patients and their families. If you are concerned about the safety and quality of care here at Lenoir Memorial, please contact Patient Relations at 252-522-7847.

You also may file a grievance with the state's quality
improvement organization:

KEPRO
5201 W. Kennedy Blvd., Suite 200
Tampa, Fl 33609
Phone toll free: 844-455-8708

or

NC Division of Health Service Regulation
2711 Mail Service Center
Raleigh, NC 27699-2711
Toll Free: 800-624-3004

Or you may file a grievance with our national
accreditation organization:

The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, Illinois 60181
Phone: 800-994-6610
www.JCAHO.org

 
CAREER OPPORTUNITIES

Lenoir Memorial Enters Exclusive Negotiations with UNC Health Care

The Board of Directors of Lenoir Memorial has unanimously voted to pursue exclusive negotiations to create a management services agreement with UNC Health Care, hospital officials announced today. Discussions regarding an affiliation began between the Lenoir Memorial board and UNC Health Care leadership earlier this year. The board recognized the extraordinary opportunity to partner with a flagship healthcare leader in the state - defined by excellence in research, clinical advancements and quality of care - was one not to be missed. It became clear that an agreement with UNC Health Care will best position Lenoir Memorial to create a stronger hospital for the Kinston community for generations to come.

"With this partnership, we have the opportunity to expand high-quality healthcare and a deeply respected brand to our part of the state.  We are confident this partnership will preserve the Lenoir Memorial legacy of local healthcare for future generations," said Gary Black, president and CEO of Lenoir Memorial Hospital.  "Adding access to UNC's groundbreaking research and focus on advancing clinical care and our commitment to the patients we serve enhances what we can deliver together, close to home."

The Lenoir Memorial Board now enters discussions with UNC Health Care to complete details of the agreement which the board hopes to finalize in April.  Both parties agree that when a contract between Lenoir Memorial and UNC HealthCare is finalized it will not involve any sale or exchange of assets and will allow the board to maintain local governance of the hospital.  Lenoir Memorial employees will keep their current positions and will remain employees of Lenoir Memorial, a private, not-for-profit hospital, not the state.

"We are pleased to affiliate with Lenoir Memorial Hospital and welcome them into our system," said William L. Roper, MD, CEO of UNC Health Care.  "This partnership combines the successful healthcare delivery at Lenoir Memorial Hospital will help advance our system's mission of providing excellent care, training the next generation of North Carolina's physicians, and conducting groundbreaking research."

This affiliation will allow Lenoir Memorial to provide a broader scope of resources and experience to benefit its patients.  some of the primary benefits include:

  • Expansion of locally available hospital and community-based patient care services to enhance patient care.
  • Improved patient experience and satisfaction.
  • Enhanced operational efficiency.
  • Recruitment of additional highly trained and skilled physicians.
  • Access to cutting-edge research and treatments at UNC Health Care.

Similarly, UNC Health Care entered into a management services agreement with Wayne Memorial Hospital in nearby Goldsboro, NC in December 2015.

For more information about Lenoir Memorial visit our website at www.lenoirmemorial.org

For more information about UNC Health Care visit their website at www.unchealthcare.org

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HealthLink - Winter 2016

Check out the latest edition of the Lenoir HealthLink! Download the PDF...

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HealthLink - Fall 2015

Check out the latest edition of the Lenoir HealthLink! Download the PDF...

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HealthLink - Winter 2015

Check out the latest edition of Lenoir HealthLink! Download the pdf

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Affordable Care Act and Healthcare Marketplace

Lenoir Memorial plays a vital role in educating uninsured patients about their coverage options and helping them navigate the Marketplace.  There are several ways to apply for health coverage.  You can apply online using a laptop or desktop computer.  (You may not be able to complete the application using a smartphone or tablet.)  You can also fill out a paper application, apply over the telephone or apply in person at certain sites.  Find out more about the different ways to apply here.  Certified Application Counselors (CAC) are available within Lenoir Memorial to educate consumers and aid them in completing an application for coverage.   If you have questions or wish to set up an appointment, you may contact Terrence Body, social worker at 252-522-7977, a patient accounts counselor at 252-522-7000 or call 800-318-8596 at any time of day, seven days a week.  Or visit HealthCare.gov.

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Brain Attack - Stroke Risks and Symptoms and the Importance of Early Treatment

Join Dr. Manasi Gahlot, Lenoir Neurology Neurologist, as she discusses the importance of realizing the symptoms of stroke and reacting quickly if you think someone is having a stroke.  If stroke is suspected think FAST: F - Face is uneven, A - Arm is weak, S- Speech is strange, T-Time to call 911.  This educational offering is free and groups are welcome!

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HealthyLife Weigh 2016 series

This weight management program focuses on weight loss goals supported by healthier nutrition practices and increased physical activity.  It is ideal for the individual needing to lose 10-40 pounds, and at a stage of readiness where lifestyle changes can be made. Nutrition education is delivered in a 4 week program led by a registered dietitian in the Minges Wellness Center at Lenoir Memorial.  The program is a modified form of the national program, HealthyLife Weigh, and focuses on the necessary formula for permanent weight loss: balancing calorie intake from food and calorie output through physical activity.  We will assist you in making permanent lifestyle changes to help you get to and stay at a healthy body weight.  This is not a diet but a new way of incorporating positive eating and activity habits. Each series consists of 4 classes that cover portion control, nutrition, grocery shopping, and emotional eating.  Participants will receive 2 months membership in the Minges Wellness Center with an individual exercise plan developed with an exercise specialist. Required registration may be completed by calling 252-522-7014.  Cost is $150.  Dates and times: Jan 6,13,20, 27 @ 8:30 a.m., Feb, 8,15,22, & 29 @4:00 p.m., March 10,17,24 &31 @ 12:00 p.m., Apr 6,13,20 & 27 @ 4:00 p.m., May 3,10,17,24 @ 8:00 a.m., Jun 1,8,15 &22 @ 12:00 p.m., July 7,14,21 & 28 @ 4:00 p.m., Aug 10,17,24, & 31@ 8:30 p.m.,Sept 6,13,20 & 27 @ 12:00 p.m., Oct 5,12,19,26 @ 4:00 p.m. and Nov 8,15,22 & 29 @ 8:00 a.m.

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Your Blood Pressure: Reaching the Target 2016 classes

A one hour basic hypertension educational class for anyone who has higher than normal blood pressure and needs to understand the condition better in order to have good blood pressure control.  Class size is limited and credit for attendance requires the participant to be present for the full session. Registration must be done by contacting Gail Carraway at 252-522-7014. Dates and Times - Jan 11 at 2 p.m., Feb 9 @ 10 a.m., March 7 @ 10 a.m., Apr 12 @ 10 a.m., May 24 @ 2 p.m., June 13 @ 2 p.m., July 13 @ 2 p.m., Aug 29 @ 10 a.m., Sept 14 @ 1 p.m., Oct 12 @ 1 p.m., Nov 9th @ 1 p.m. and Dec 7 @ 1 p.m.

 

 

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Quit for Life Tobacco Cessation Program 2016 schedule

These 1 hour classes are limited in size and start promptly at the designated time.  You must be present for the entire session in order for it to be counted. Registration for each class must be done by contacting Gail Carraway at 252-522-7014.  All classes are on Thursdays and the cost is $25. 

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New Support Group - Life After Stroke

Stroke survivors and caregivers, please bring your own experiences to a discussion with other survivors on life after stroke, transitioning from hospital to home, and re-entering the community.  It's free.  If you have had a stroke, or are a caregiver or a loved one who is struggling with stroke issues, and would like to come for encouragement, join us.  This new quarterly support group will be led by Lenoir Memorial Hospital Stroke Coordinator Dawn Becker, RN, who may be reached for more information at 252-522-7575. The dates for the upcoming meetings are:  November 5, 2015, and in 2016 they are February 15, May 16, August 15, and November 21.  

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